Refund Policy

30-Day Money-Back Guarantee

If you're not happy with Kwalitye, we'll refund your subscription within 30 days of your first payment. No questions asked.

How to Request a Refund

Email us at refunds@kwalitye.com with:

• Your account email
• Date of purchase
• Reason (optional, but helps us improve)

We'll process your refund within 5 business days. The money will appear in your account within 7-10 business days, depending on your bank.

Subscription Terms

Subscriptions are billed monthly and renew automatically. You can cancel anytime from your account settings or by emailing us.

When you cancel:

• You keep access until the end of your current billing period
• No further charges will be made
• Your data is deleted 30 days after cancellation

Free Scans

Free scans are always free. No refund needed because there's nothing to refund.

Partial Refunds

We don't offer partial refunds for unused portions of your subscription. If you cancel mid-month, you keep access until the end of that billing period.

Chargebacks

If you have an issue, please contact us first. Chargebacks cost us fees and can result in account suspension. We're here to help and will work with you to resolve any problems.

Contact

Questions about refunds? Email us at refunds@kwalitye.com